Hello. Thank you for using PinDiary. Have you run into any questions while using the app, want to suggest a new feature, or encountered an unexpected bug? Please refer to the information below to contact us, and we will be happy to assist you promptly.

Inquiries & Bug Reports

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[email protected]

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Information to Include When Contacting Us

• Device Information — Example: iPhone 17
• OS Version — Example: iOS 26.0
• App Version — Example: 1.0.0
• Details of Inquiry or Bug — Please also attach screenshots or screen recordings related to the error. Visual materials greatly help our development team identify and resolve the issue.

FAQ

Q: Where is my data stored?

• All place data, journals, and photos added by the user are stored exclusively on your personal device. However, to help improve app quality, de-identified app usage statistics and error information may be transmitted to Google LLC (Firebase) servers. This data cannot be used to identify individuals and is completely separate from your personal content (places, notes, photos, etc.).

Privacy Policy

Privacy Policy for PinDiary